Review the opportunity
Start with context the business already has: the request, the last interaction, the current status, and the contact’s communication preferences.
No eligibility is assumed from inactivity alone.
The ExitPilot approach
More conversations. A clearer next step.
ExitPilot is being shaped to help service businesses follow up with care: review first, prepare with context, keep a person in control, and measure outcomes honestly.
The interface below is an illustrative product presentation, not a connected customer account. Provider integrations and real message delivery depend on configuration, permission checks, and explicit authorization.
A simple sequence
Inbox to action to outcome.
Sample follow-up
Illustrative wording · not sent
“I wanted to check whether it would be useful to revisit the proposal. If your plans have changed, that’s completely fine too.”
Review context, preferences, and authorization before any real communication.
Prepare a relevant draft
Use approved business details and known conversation history to create a concise draft. A person checks the message and decides whether to use it.
A draft is not an instruction to send.
Respect the decision
Confirm permission and suppression status before any authorized communication. Pause when a person replies, opts out, or the opportunity closes.
Real outbound delivery requires configured services and authorization.
Record what happened
Keep follow-ups, responses, bookings, and customer-recorded outcomes distinct. Estimated pipeline value is not reported as verified revenue.
Attribution needs an explicit recorded outcome or documented rule.
Start with your process
A useful first step is an honest review.
Explore a hypothetical follow-up coverage example or see current offer availability.